All orders are processed after payment has been confirmed. Once your order has been prepared and dispatched, you may receive updates regarding the status of your delivery.

Orders placed during weekends, public holidays, or peak periods may require additional processing time.

We currently deliver:

✔ Nationwide across Nigeria
✔ Selected International Locations

If you’re unsure whether we deliver to your location, please contact our customer support team before placing your order.

Delivery timelines may vary depending on your location and courier availability.

Lagos

1–3 Business Days

Other States in Nigeria

2–7 Business Days

International Orders

Delivery times vary based on destination country and shipping provider.

Please note that delivery times are estimates and may occasionally be affected by factors beyond our control.

Shipping fees are calculated based on your delivery location and order size. The applicable delivery fee will be communicated during checkout or before order confirmation.

For orders shipped through courier services that provide tracking, tracking information will be shared once available.

For assistance regarding your shipment status, please contact our support team.

We carefully inspect all products before dispatch. However, if you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery.

To help us resolve the issue quickly, kindly provide:

• Your order details
• Clear photographs of the product
• Photos of the packaging (if applicable)

Our team will review the issue and provide appropriate assistance.

Due to hygiene, safety, and product integrity reasons, opened skincare products cannot be returned or exchanged.

If you experience any issues with your order, please contact us and we will do our best to assist you.